CRE
Letters of Intent (LOI): Structure, Terms & Templates
By Khai Tran · · 5 min read
A clear, well-structured LOI can move a CRE deal forward or quietly kill it before it starts. This guide breaks down how to structure, negotiate, and present LOIs with confidence so you protect leverage and look professional to investors and principals.
Why the LOI Matters More Than Most Agents Think
In commercial real estate, the LOI is where deals are won or lost quietly.
Before attorneys get involved and before money is spent on diligence, the LOI sets expectations, use, and tone. A sloppy or vague LOI signals inexperience. A tight one builds confidence with sellers, buyers, and investors.
I’ve seen strong deals die not because the numbers were wrong, but because the LOI created confusion, fear, or mistrust.
Let’s fix that.
What a CRE Letter of Intent (LOI) Actually Is
A Letter of Intent is a non-binding document that outlines the major business terms of a proposed commercial real estate transaction.
Think of it as:
- A business agreement before the legal agreement
- A negotiation framework
- A filter to see if both sides aligned before going deeper
According to NAR Commercial data, most CRE transactions that fail do so during early negotiation phases, often before a PSA executed, due to misaligned expectations on price, timing, or terms.
That’s exactly what a good LOI designed to prevent.
Core Sections Every CRE LOI Should Include
1. Purchase Price & Deal Structure
Be specific and clean.
- Purchase price
- Asset type
- Address or legal description
- All-cash vs. financing contingency
Coach’s tip: Avoid “TBD” language here. Uncertainty early weakens use.
2. Earnest Money Deposit (EMD)
Clarify:
- Amount
- When it goes hard
- Who holds it (escrow/title)
Example:
Buyer to deposit $250,000 in earnest money within 3 business days of PSA execution; hard upon expiration of due diligence.
3. Due Diligence Period
This is one of the most negotiated sections.
Include:
- Length (e.g., 30, 45 days)
- Access rights
- Extension options (if any)
Field-tested insight: Shorter DD with clear access rights often beats longer DD with vague language.
4. Closing Timeline
Outline:
- Target closing date
- Flexibility for lender delays
- Conditions tied to DD or financing
This reassures sellers you can execute.
5. Financing Terms (If Applicable)
If the buyer is financing, state:
- Loan type (agency, bank, bridge)
- LTV range
- Financing contingency length
Even sellers who prefer cash want transparency here.
6. Prorations & Closing Costs
Clarify who pays for:
- Title
- Escrow
- Transfer taxes
- Survey
Small details prevent big friction later.
7. Confidentiality & Exclusivity
Optional but powerful.
- Confidentiality clause
- No-shop or exclusivity period
These terms signal seriousness without being aggressive.
8. Non-Binding Language
This protects everyone.
Include clear language stating:
- LOI is non-binding
- Only PSA is binding
- Exceptions (confidentiality, exclusivity)
Never skip this.
CRE LOI Template (Simplified)
Letters of Intent (LOI) , Commercial Real Estate
Buyer: Seller: Property:
Purchase Price: $________ Deposit: $________ Due Diligence: ___ days from PSA execution Closing: On or before __________ Financing: ☐ Cash ☐ Financing (details) Prorations & Costs: __________
This LOI is non-binding and intended solely as a framework for negotiation. No party shall be bound unless and until a formal Purchase and Sale Agreement executed.
Common LOI Mistakes Agents Make
Overlawyering Too Early
LOIs should be clear, not complex.
Being Vague to “Stay Flexible”
Vagueness creates fear, not flexibility.
Forgetting the Seller’s Perspective
A strong LOI answers:
“Can you close, and will this be smooth?”
How I Coach Agents to Present an LOI Confidently
Here’s the exact script I’ve used and coached:
“This LOI designed to be clean and executable. We focused on clarity around price, timeline, and diligence so both sides know exactly what success looks like before attorneys step in.”
Simple. Calm. Professional.
That tone matters, especially if you’re an introverted agent who prefers preparation over pressure.
When to Push, and When to Hold
Push on:
- Due diligence access
- Financing clarity
- Timeline certainty
Hold on:
- Minor cost allocations
- Cosmetic language edits
Use isn’t about aggression. It’s about clarity.
Final Thoughts
If you can structure a strong LOI, you instantly elevate how principals see you.
You’re no longer “just an agent.” You’re a deal professional.
And in CRE, that distinction matters.
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Khai Tran, Licensed Real Estate Agent in Texas. Brokered By eXp Realty.